Once confined to casual conversation between friends, acquaintances or internet dates, texting is quickly making the crossover into our work lives. With more than 350 billion text messages sent worldwide on a monthly basis, according to research compiled by Open University, it’s no surprise the preferred method of contact is being used in the business as well. Especially since 90% of people will read a text message within the first three minutes of receiving (MobileSquared whitepage) texting proves to be a prime tool for business communications. The challenge, however, is how to manage the off-the-cuff nature of the medium with the seriousness of the subject matter. If you want to avoid a faux pas, your business texting should follow a firm set of rules.
Sources:http://www.openuniversity.edu/news/news/2014-text-messaging-usage-statistics http://customerthink.com/2014-the-year-of-text-messaging-in-the-enterprise/ http://www.littlethingsmatter.com/blog/2010/03/02/20-business-texting-tips/ http://www.thenakedceo.com/career-building-skills/the-rules-for-business-texting/ http://www.businessinsider.com/texting-etiquette-rules-every-professional-needs-to-know-2013-9 http://mobilesquared.co.uk/media/27820/Conversational-Advertising_SinglePoint_2010.pdf https://www.entrepreneur.com/article/231379 http://www.businessemailetiquette.com/business-texting-etiquette-10-tips-for-professionals/