VoIP Hardware f Matt Lucas hNovember 19, 2014

Yealink SIP-T22P Hands-on Review

The Good


This is a great desk phone. It sits well and is cosmetically pretty, energy efficient and feels like a solid phone. The HD voice clarity is felt on the headset and the speakerphone. I am always excited to see Yealink's enterprise features extended to their lower model phones also

 

The Bad


This phone is lacking in some areas like gigabit LAN. Those of you wanting a fast PC bridge in a phone might want to shy away from this and pickup a stronger model. The screen is not color, not touch screen, and is a little smaller than I would like to see on a desktop phone.I have a little bit of trouble finding things "wrong" with the phone vs things that this phone does not have that other phones do have.

 

The Bottom Line


Yealink delivers a strong mid-level phone that offers some enterprise features while still not breaking your small business budget. If you are ok sacrificing the touch screen and the gigabit lan then this phone is a steal. Yealink's ability to produce devices that appeal to many different customer types is what makes them one of my favorite manufacturers. At $75, it's hard to beat this one.

 

In the box you get:

- Phone

- Base

- Handset

- Handset Cord

- Power Cord

- Manuals

 

Top 5 Pros: Top 5 Cons:
  • Price.
  • Ease of use for all customer types.
  • Small physical footprint.
  • HD Voice.
  • Enterprise level features and security.
  • Only 3 lines.
  • No color screen.
  • No adjustable base.
  • No gigabit.
  • No bluetooth or wifi support.

Editor's Review

Video Review:

Physical Overview:

Dimensions: Phone base is just over 8” wide, 7.5” deep, 6” high

It’s actually quite a small footprint for a desk phone and this has the ability of coming off as a cheap phone or simply a perfectly sized phone, only you can decide that.

Yealink SIP-T22P Physical Overview

The design is spot on with the layout of the buttons and lights, it fits and is visually appealing.

Installing the base mount couldn’t be easier, however I wish it was adjustable (tilt).

Yealink T22 Base Mount Stand

Behind the phone view with base mount installed:

Yealink T22P Rear View With Base

It does allow for wall mounting, which is what I would use this phone for in an office environment if it were my choice. A good place for a small phone is on a wall. The center of gravity on this phone is great so no knocking it over if you answer a call quickly and your phone cord is tangled. It has enough weight to hold itself where it generally sits.

The screen is a bit small for my liking but that’s based preference of course. I would prefer a larger color screen, nothing too crazy, but if I were to mount it on the wall, I’d like it to be cosmetically appealing with a color company logo background. The handset sits firmly in the base and has the proper weight to it (not too light, not too heavy).

Menu Overview:

The menu is accessed via the hard “MENU” button on the front right of the phone screen.

Yealink T22P Main Menu Access

In the menu, you have a tree of sorts that flows like so: Yealink T22P Menu Options Scroll

1. Status

a. IP

b. MAC

c. Firmware

d. more

- Network

- Phone

- Accounts

2. Features

a. Call Forward

b. Call Waiting

c. DSS Keys

d. Key as Send

e. Hot Line

f. Anonymous Call

g. Auto Redial

h. DND Code

i. Intercom

j. Call Completion

k. Broadsoft Settings

l. History Setting

3. Settings

a. Basic Settings

- Language

- Time & Date

- Ring Tones

- Phone Unlock PIN

b. Advanced Settings (Password Protected, default “admin”)

- Accounts

- Network

- Softkey Label

- Keypad Lock

- Reboot

- Reset to Factory

- Set Password

- Set AES Key

- Auto Provision

- FWD International

4. Messages

a. Voicemail

b. Text Message

5. History Type

a. Local History

b. Network Call Log

6. Directory

a. Local Directory

b. Remote Phonebook

c. Broadsoft

d. Blacklist

 

Setup and Registration:

The setup and registration was extremely easy. In my testing I did not use any auto provisioning tools, it was manually provisioned through the web interface. First off, simply navigate the menu to find your IP address.

(Menu → Status → IP)

Then hit that IP in your web browser and login. The default login credentials are admin/admin. You are instantly provided with the “home/state page” or sorts like so:

Yealink T22P GUI

Click on the “Account” tab and setup your credentials for your line and your SIP server like seen here:

 

As soon as you save it applies the settings, no reboot necessary. (See this Polycom? That’s how it’s done, no reboot needed!) At this point you should be registered and can make a call. It's very easy and simple for a novice to understand.

Calling Experience:

The calling experience is actually pretty impressive. For a “cheaper” phone I expected to have the lack of some features like HD voice but this phone came through. Of course your endpoint must support HD voice wideband codecs for one to use this feature.

Wideband codec: G.722

Narrowband codec: G.711, G.723.1, G.726, G.729AB, VAD, CNG, AEC, PLC, AJB, AGC

The full duplex speakerphone quality is sharp and still clear at it’s loudest setting, which is quite louder than my aging Cisco desk phone.

I mentioned that the handset is a good weight and to me it feels comfortable also when resting on the shoulder to ear while typing. Making outbound calls and inbound calls connect quickly and the codec negotiation process is pretty quick.

Talking: Transferring:

 

Technical Specs

Specifications
# of RJ45 Ports
# of lines 3
3 way conference yes
AC Power Supply Included yes
Built-In Bluetooth no
Built-In Wifi yes
Color Screen no
Desktop Paging yes
Display Type LCD
Gigabit Ethernet Support no
Headset Interface 2.5mm
Mass Provisioning yes
MWI Support yes
Peripheral ports no
PoE Compatible yes
Protocol Supported SIP, TFTP
Provisioning Method TFTP
Sidecar Compatible no
Speakerphone yes
Supported Codecs
Touch Screen no
Voicemail Button yes
Wideband Voice Protocol yes
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