Uncategorized f Michael Ventimiglia hOctober 07, 2013

The Best VoIP CEOs To Work For In 2013

Currently, there are a number of big named VoIP companies that generate buzz within the industry; however, of these names, which companies are truly the best to work for? Though compiling any “best of” list is highly subjective, there are a number of critical factors to look for within a company--i.e. job security, benefits (healthcare, perks, discounts, etc.), salary, time off, etc. Though these factors are important, perhaps the most crucial aspect of a company to consider is the CEO.

The CEO steers the company, and while he or she may answer to a board, they still have a lot of pull when it comes to company matters--i.e. they have at least some control over the policies and practices of the company. That being said, a CEO’s practices, experiences, and insights can work to make or break a company--making work for employees a dream come true or their worst nightmare. With so many VoIP companies emerging, we took a look at the men and woman behind the names. In referencing Glassdoor.com, we’ve put together a list of the top 19 VoIP CEOs to work for in 2013. In doing so, we've rounded-up current CEOs with 5 or more employee reviews/ratings, and an approval score of at least 70%.

1. 8x8’s Bryan R. Martin Creates a Fast-Paced & Friendly Environment ______________________________________________________________________________  StarCEO Approval: 73%  8x8 CEO Bryan Martin 8x8’s CEO, Bryan R. Martin has been involved with 8x8 in the CEO capacity since 2001. Prior to this (and during in some cases), Mr. Martin served as President, Chief Technical Officer, Senior Vice Predent of Engineering Operations, Executive Chairman, Executive Director, and Director for 8x8 and its subsidiary, Centile, Inc, respectively. With a thorough knowledge of both technology and business, Mr. Martin offers 8x8 and its employees a sprawling vision under a friendly corporate culture.  Quote BubbleEmployee Insight from Glassdoor: 2. Skype’s CEO Tony Bates Respects Employees and Values Ideas ______________________________________________________________________________  StarCEO Approval: 77%

 Skype CEO Tony BatesMicrosoft’s acquisition of Skype saw Skype CEO Tony Bates become Executive Vice President of Microsoft’s Business Development and Evangelism group. As such, he is tasked with maintaining relationships with various partners, vendors, and developers. Bates utilizes his experiences, which tally up to over 25 years, to provide employees with a fun and comfortable work environment. Though Bates’ expert touch is sometimes lost in delegating tasks to managers, the CEO does work to ensure that employees are respected and treated fairly.

 Quote BubbleEmployee Insight from Glassdoor: 3. Alcatel-Lucent’s Michel Combes Empowers Employees With Great Responsibility ______________________________________________________________________________

 Alcatel-Lucent CEO Michael Combes StarCEO Approval: 76%

Appointed CEO in April of this year, Combes brings with him over 20 years of experience within the telecommunications industry both domestically and internationally. Though many employees find the company infrastructure to be unstable and limiting, Combes works to inject positivity, comradery, and respect into the workplace as much as possible. Additionally, the CEO works to engage employees through challenges and incentives; however, with these does come more responsibility. Combes expects a lot from employees, but compensates fairly and looks to improve infrastructure when possible.

 Quote BubbleEmployee Insight from Glassdoor:

4. CEO Brian L. Roberts Led Comcast to a Fortune 500 Ranking ______________________________________________________________________________

 Comcast CEO Brian Roberts StarCEO Approval: 75%

Roberts has received a number of awards and accreditations including Fortune Magazine’s “Businessperson of the Year” award (2012). Despite these acknowledgements, Roberts is very open, welcoming, and receptive to his employees’ opinions and insights. Though newer staff will need to prove themselves to earn trust and credibility, once this is done, Roberts and the management staff truly work to allow flexibility with employees.

 Quote BubbleEmployee Insight from Glassdoor: 5. Oracle’s Founder & CEO, Larry Ellison, Expects a Lot from Employees ________________________________________________________________________________

 Oracle CEO Larry Ellison  StarCEO Approval: 79%

Larry Ellison has been CEO of Oracle since founding the company in 1977. In this time, Mr. Ellison has spearheaded a number of different projects, which have found the company success. In regards to employees, Oracle can be a bit demanding (long varied hours and base pay), but the staff is mostly composed of go-getters. As such, the infrastructure is very supportive and interwoven.

 Quote BubbleEmployee Insight from Glassdoor: 6. Bandwidth.com’s Co-Founder & CEO Charms Staff with Personability ________________________________________________________________________________  Bandwidth CEO David Morken StarCEO Approval: 72%

Founded in 1999, bandwidth.com has a very strong focus on providing excellent customer service. Luckily, this level of care carries over into the employee environment. First off, the company is very supportive of the staff--recognizing any and all accomplishments. That being said, CEO/Co-Founder, David Morken, is noted as being very involved with employees. In regards to benefits, compensation is fair, and the company offers full health coverage. There are also a number of perks too--90 minute lunches, gym/lunch sports, personal trainers, etc.

 Quote BubbleEmployee Insight from Glassdoor: 7. John T. Chambers Utilizes Versatility and Balance with Staff ________________________________________________________________________________

 Cisco CEO John Chambers StarCEO Approval: 77%

Since starting with Cisco in 1991, John T. Chambers has helped grow the business into a billion dollar company. In doing so, Cisco takes a heavy interest in all employees, offering advancement opportunities at every chance. There’s a lot of layers to management, which means there’s a ton of room for employees to grow with the company. Though the company has been a bit focused on hiring younger, fresh-out-of-college employees as of late, they also keep a number of seasoned professionals on hand, too. Chambers allows for flexibility with proven employees.

 Quote BubbleEmployee Insight from Glassdoor: 8. ACN CEO Inspires Employees to Betterment ________________________________________________________________________________  ACN CEO Greg Provenzano StarCEO Approval: 86%

President and Co-Founder Greg Provenzano appeals to his employees by inspiring them to immerse themselves fully in their professional lives. In doing so, ACN offers employees incentives for hard work. Though working for ACN can be challenging--as training is a bit vague and instable schedule--the company does reward those who put in time and effort. Additionally, employees are given opportunities to help one another too, which creates good rapport amongst staff.

 Quote BubbleEmployee Insight from Glassdoor: 9. ADTRAN’s Thomas R. Stanton Creates Relaxed Environment ________________________________________________________________________________ Thomas R. Stanton--Adtran  StarCEO Approval: 74%

Mr. Stanton has served as both CEO and Director at ADTRAN since 2005 and as Chairman of the Board since 2007. With a versatile background that’s as well versed in Marketing as it is Engineering, Mr. Stanton understands how to ensure the best work from employees. As such, under his rule, ADTRAN offers employees substantial benefit packages, a relaxed work environment, and a knowledgeable body of co-workers (which lends itself to team building). While there is some room for improvement in some areas—i.e. more stability despite growth and change in the industry—Stanton and co. offer users a welcoming environment.

 Quote BubbleEmployee Insight from Glassdoor:

10. Twilio's Jeff Lawson Embraces Supportive Work Environment

________________________________________________________________________________ Jeff Lawson--Twilio  StarCEO Approval: 100%

With over ten years of experience in product leadership (with companies like Amazon Web Services, NineStar, and StubHub), Twilio CEO and Co Founder, Jeff Lawson, is one of the most positively ranked CEO’s. The reason? Twilio provides users with a fun, fast-paced work environment filled with knowledgeable and helpful superiors and co-workers. The company is very accepting of any all employee ideas and offer unique opportunities for many. Mr. Lawson understands innovation. Furthermore, he understands that it is derived from employees. As such, Twilio cultivates an open and supportive work environment that embraces employees and their ideas fully. In doing so, there is a very strong relationship between management and employees that expands past the office. In addition to this, Twilio also offer employees all the perks found with other companies, too—i.e. free meals, gym, kindle allowance, weekly massages, etc.

 Quote BubbleEmployee Insight from Glassdoor: 11. Pat Esser, CEO of Cox Comm., Drives Employee Centric Structure ________________________________________________________________________________ Pat Esser--Cox Communications  StarCEO Approval: 71%

Under President & CEO Pat Esser, Cox Communications is a privately owned, employee and customer service focused company that offers many of the same amenities as other companies—i.e. solid pay, good benefits, pension plan, affordable health plan, on site gym, cafeteria, etc. Additionally, much of the upper management staff strives to maintain a positive and relaxed relationship with the staff. While this is somewhat advantageous, there may be more of a need for structure and rigidness. Employees are all knowledgeable, which allows many workers to pool resources, creating a nice team dynamic. There is a lot of opportunity for growth amongst workers. All in all, employees are very well taken care of; however, there is a high demand expected back.

 Quote BubbleEmployee Insight from Glassdoor: 12. Broadsoft’s Michael Tessler Welcomes Innovative Employee Ideas ________________________________________________________________________________ Michael Tessler--Broadsoft  StarCEO Approval: 83%

As CEO and Co Founder, Mr. Tessler brings over 20 years of business strategy and technology experience to Broadsoft. In doing so, he provides employees with a welcoming work environment that encourages originality, individuality, innovations, new ideas, and forward thinking. In doing so, they are very accepting of employees and their ideas. Past this, its small size allows for more personability amongst workers. In utilizing uniqueness though, the company could benefit from some more consistency in regards to practices. In regards to compensation, pay is said to reflect performance reviews; however, many employees don’t find this to be all that accurate. Overall, Broadsoft offers a welcoming environment with mostly helpful staff.

 Quote BubbleEmployee Insight from Glassdoor: 13. Sonus Networks Raymond P. Dolan Utilizes a Rigid Go-Getter Mentality ________________________________________________________________________________

Ray P. Doland--Sonus Networks  StarCEO Approval: 74%

President & CEO Raymond P. Dolan adopts a “play-to-win” mentality with Sonus Networks. Though this doesn’t create the most wholesome work environment, employees are compensated with stock options and substantial compensation, flexible work hours, and common purpose. Though unified vision is sometimes lacking, Dolan provides employees with enough perks to keep them interested. Also, Sonus Networks provides employees with a solid learning experience and substantial growth opportunities. This helps extend a good work culture. Some employees will have the option to work from home. With this can be a huge perk, it can also be detrimental to work culture/environment.

 Quote BubbleEmployee Insight from Glassdoor: 14. Lloyd Carney, CEO of Brocade Comm., Minimizes Inter Office Politics ________________________________________________________________________________

Lloyd Carney--Brocade Communications  StarCEO Approval: 89% 

With over 30 years of experience, Lloyd Carney took the reigns as CEO of Brocade Communications in January of this year. Under Mr. Carney, employees engage one another in a fast paced, dynamic, and welcoming environment. While the environment is dynamic, management may want to allow for more openness to change and ideas, as the workplace can be a bit rigid. Though this can sometimes cause tension and stress in the workplace, Mr. Carney provides his employees with a number of opportunities to grow and be heard. In voicing opinions and growing, employees don’t have to worry about inter office politics as they don’t have much of a role within the company. In regards to compensation, salary structure is competitive and fair.

 Quote BubbleEmployee Insight from Glassdoor: 15. Shaw Comm. CEO Bradley S. Shaw Downplays Micro-management ________________________________________________________________________________

Bradley S. Shaw--Shaw Communications

 StarCEO Approval: 71%

Shaw Communications utilize a simple streamlined process that allows for flexibility and enables employees to work without being micro managed. Management is typically easy going, which is both a positive and a negative. Positively, employees have more freedom and the environment is more friendly and pressure-free. Negatively, there is room for indecision and reoccurring mistakes, as managers aren’t as involved as they may need to be. Also, in this regard, with a lack of management backing, employees must independently seek out others to help if they need assistance; however, in doing this, there is a web of connectivity spun between staff. The work load can be a bit demanding at times, but employees are pretty fairly compensated—i.e. Shaw offers employees solid benefits plans, staff packages on services, and competitive salaries.

 Quote BubbleEmployee Insight from Glassdoor: 16. CEO George Cope Steers Bell Canada To Service-Centric Approach ________________________________________________________________________________ George Cope--Bell Canada  StarCEO Approval: 72%

As CEO of Canada’s largest communications company, George Cope implements a heavy customer-centric approach rooted in service capability, network investments, and most importantly, a team culture. Bell Canada has a lot of different organizations; therefore, employees are allotted a lot of flexibility within the company—there are many opportunities available. Inversely, with so many different organizations, the company does outsource some work, which limits the number of full-time staff. This can create a little instability in regards to job security; however, employees are compensated fairly—i.e. salary, bonuses, benefits packages, etc. Again, customer service is key here, which does sometimes place a heavy emphasis on the sales aspect of the job. Overall, the workforce is pretty dynamic and consists of a variety of knowledgeable professionals spread across Canada.

 Quote BubbleEmployee Insight from Glassdoor: 17. CEO David Scult Injects Consistency Into Fonality’s Workplace ________________________________________________________________________________

David Scult--Fonality

 StarCEO Approval: 75%

In having as much experience with startups as big names, Fonality CEO David Scult understands the nature of consistency. As such, he looks to inject that into his workforce. Fonality provides balance through a fast-paced environment with a welcoming culture, friendly and knowledgeable co-workers, and a plethora of perks and incentives. The company continues on the upswing, as such, there are continuous opportunities for growth with employees. There is a true team dynamic utilized and weaved throughout the workplace. Fonality is able to challenge and excited staff regularly without overwhelming them. When it comes to compensation, Fonality delivers with good pay, solid benefits, and nice vacation time.

 Quote BubbleEmployee Insight from Glassdoor: 18. Dave Wittwer CEO of TDS Telecom Disposes of Business Hierarchy ________________________________________________________________________________ David Wittwer--TDS Telecom  StarCEO Approval: 83%

Appointed President and CEO in 2006, Dave Wittwer has run TDS Telecom promoting a positive work environment—amongst other things. In doing so, Mr. Wittwer offers employees the basics—good benefits, sick/vacation time, 401K, fair pay, etc.—and fuses them with integrity and respect. As such, TDS offers a warm and friendly work environment composed of helpful and knowledgeable employees. There is a very strong team dynamic that runs between co-workers and through to supervisors. Also, there is a level of flexibility that comes to employees that have proven to be responsible and trustworthy. While the work culture is warm, there is a level of professionalism established and maintained at all times. Lastly, under Wittwer, employees have access to nearly every level of management as there are few remnants of archaic business hierarchy here.

 Quote BubbleEmployee Insight from Glassdoor: 19. CEO Dick Jalkut Runs U.S. TelePacific With an Iron Fist Without Crushing Employees ________________________________________________________________________________

Star CEO Approval: 75%

Richard A. Jalkut--U.S. TelePacific

With over 35 years of experience in the telecommunications industry, President and CEO Richard A. Jalkut runs a tight ship. While the work environment is team centric and supportive, the company is run in accordance with strict protocols typically found in businesses. As such, a lot is to be expected from employees. While this is effective, management may want to consider injecting a bit more balance (work and play) to try and increase morale, and subsequently productivity. Still, Jalkut and company offer employees helpful management, flexibility, and versatility in a variety of ways. For example, TelePacific has 40+ local offices (in California), which enables employees to work from all over the state. In regards to management, all levels of superiors are made available to employees. Additionally, extensive training is conducted to make sure employees are as knowledgeable and informed as can be.

 Quote BubbleEmployee Insight from Glassdoor:

While there are a ton of VoIP companies out there, not all of them provide an ideal workplace. Furthermore, there are a number of attributes to look for when searching for employment; however, they are ultimately defined by each individual's preference. Still, there are some universal qualities to look for. The above company's and CEOs seem to embody these amenities and qualities rather well, making them an ideal choice for any prospective employee.

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