Uncategorized f Michael Roden hDecember 05, 2012

Vocalocity Call Group Setup & Use (Video)

Setting up call groups with Vocalocity is a surefire way to make sure your business is running at it's best. Call groups are a form of Automatic Call Distribution, aimed towards routing incoming callers to the right person. By directing calls to the proper location, you'll find daily operations to be much smoother, and customers to be generally happier by avoiding wait times and misdirection of their query. The new Vocalocity Admin Portal makes this process even easier, with each group being available for a very reasonable $4.99 per. The following video takes you through the setup and options included in each call group, and how to put them into action once you've finished.

Related Articles:
- Vocalocity Consumer Reviews
Vocalocity Call Recording Services - How They Differ
Vocalocity Admin Portal Gets Complete Makeover
X-Lite Softphone Setup for Use with Vocalocity (Video)

Articles you might like
X-Lite Softphone Setup for Use with Vocalocity...
Vocalocity does not offer a first-party softphone from their website or via any desktop client....
Vocalocity Virtual Voicemail Transcription - Video
Continuing to feature my subscription with Vocalocity business VoIP services, I added Virtual...
Vocalocity Call Recording Services - How They Differ
Vocalocity offers an abundance of useful features and add-ons with their business VoIP service....
Twitter
Linkedin
Facebook
Email